tag:blogger.com,1999:blog-8442430064359197279.post1041423350270822542..comments2024-03-26T10:03:51.827+13:00Comments on Karl du Fresne: Bad news for Grey Power Electricity: I think I'll stick with themKarl du Fresnehttp://www.blogger.com/profile/05054853925940134404noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8442430064359197279.post-6360685709032081932019-09-10T10:26:34.858+12:002019-09-10T10:26:34.858+12:00You'd think they'd bend over backwards to ...You'd think they'd bend over backwards to keep their customers happy, wouldn't you? I've just been dealing with a local retailer and he couldn't do enough to ensure that I was a satisfied customer. Contrast that with my experience of moving to Tauranga last year. The fibre installer required my presence so I drove down from Auckland for an 11 am meeting. While coming over the Kaiamais (sp?) I got a phone call to inform me that the installer was sick and therefore we'd have to reschedule. Presumably he'd called in at 8 am and I was only 20 minutes from my destination. Repeated complaints were fruitless. I could only talk to a receptionist in Hamilton, the manager was unavailable but "I'll pass your message on". No apology and no compensation. I'm sure all of your readers (followers?) have similar stories to tell. Max Ritchiehttps://www.blogger.com/profile/09700377308425417842noreply@blogger.com